Organizations around the world depend on Datto's business continuity and disaster recovery (BCDR) solutions because they work - plain and simple. If you use Datto for your IT storage, you can stop worrying about whether or not that backup or restore will actually perform - it will!
That's why Data Magic provides Datto devices for all of our clients. Datto provides protection for businesses of all sizes. Some of our clients have had questions about their Datto device. We've answered a number of them here.
What Happens If We Run Out Of Space On Our Datto Appliance?
You'll get a "Backup Skipped" message. This indicates that the Primary Storage size has reached capacity. The only thing to do is to free up storage space.
You may also get these alerts:
- Alert: Device file system is full
- Alert: Disk space critically low
- Alert: Local storage has less than (amount) available
- Error Alert: Backup skipped due to not enough free space
- Device Alert: Device is protecting more than 50% of its storage capacity
When the space in your Datto appliance is lacking it will do two things:
- Fill up rapidly after deployment. This prevents future backups.
- Can't maintain local or off-site backup chains.
When this happens, it's time to call us. We can provide temporary relief until we get you a larger device.
How Do We Know It's Time To Upgrade Our Datto Appliance?
- When local backups fail.
- When you have to sacrifice your local backup to protect your system.
- When you no longer have the space needed to create a virtualized image of the volume for your most significant agent.
- When your device is using between 75% to 85% or more of its local storage for backups
What Causes Space Limitations?
These are some of the reasons your storage device might be full:
- The retention settings are too low.
- A software conflict is causing large backups.
- The storage array capacity is too small to match the amount of data you need to protect.
- The retention policy isn't enforceable because the device isn't synchronizing to the Datto Cloud promptly.
- The retention policy isn't enforceable because current recovery points are preventing the deletion of data from the local device.
How Do We Resolve Space Limitations?
Our engineer will check for these and other reasons your device is full. He will open the Graphic User Interface to determine the Primary Storage which represents the total amount of space that's used. Then he'll compare the space you've used against the space that's available.
As mentioned we might be able to provide temporary relief. But, unless we upgrade the appliance, you'll run into the same space restrictions again.
How Do We Know How Much Space We'll Need?
Our engineer will consider your current and future storage requirements. These are some of the questions you should consider to help him determine how much more space you need:
- Are you storing data from workstations or servers?
- How many computers must be protected?
- What is the total protected size required?
- Will you be using encrypted agents?
We don't size a Datto appliance based on storage alone. You need enough storage to ensure all of your operations will run correctly.
Remember that all the devices you back up must be in line with your Datto storage appliance. If not, the virtualizations (image-based backups) won't run correctly. Your virtualized machines need additional resources. If space requirements aren't met, this results in slow-running virtual machines and, potentially, programs that crash.
How Do We Make Sure We'll Always Have Enough Storage Space?
To ensure that your Datto's device functions correctly, it's usually best to consider a larger device that has more space. This way, other device operations will continue uninterrupted, and you'll have plenty of room for backups and processes.
Plus, be sure to contact us to inspect your Datto appliance regularly to ensure it's appropriately sized for your current and future needs.
