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Encourage Collaboration Among Remote Workers

Encouraging Collaboration For Remote Workers During the COVID-19 Pandemic

Working from home amid the COVID-19 crisis is a challenge for many businesses. Discover tools that build communication and camaraderie among remote workers.  

Amid the COVID-19 pandemic, companies are scrambling to find practical solutions to meet the technology needs of employees who suddenly find themselves working full-time from home. This new routine can be isolating for employees who are used to congregating around the watercooler or each other’s offices to discuss projects and suggest creative ideas for their next assignment. If you’re not accustomed to having a distributed workforce, you may be wondering how you can best support collaboration and camaraderie when your team is spread out. Here are some tips to facilitate communication among team members.

Encourage Collaboration Among Remote Workers

Support Task-Management

When people are working from different locations, workflows can easily become fragmented. Apps such as Slack and Google Hangouts help teams connect virtually while collaborating on projects and managing other tasks. Employees can create digital to-do lists, delegate responsibilities, and check off completed items so there is no confusion about what has already been done. Task-management tools also make it possible for colleagues to share documents and provide feedback in real-time.

Virtual Workspaces

Setting up virtual workspaces enables employees to come together almost as if they were on-site. To bridge the distance over which your team is spread out, you can create a virtual workspace complete with offices, desks, and common areas. Employees can stop by each other’s offices for a chat, or gather in the digital “break room” for lunch, enjoying both structured and informal meetings.

Create a VPN

Security and accessibility become paramount when your team is working from home, where internet connections are sometimes unpredictable, especially when employees have to share bandwidth with other household members. Setting up a VPN allows you to create a private network that your team can sign into remotely, ensuring they have adequate access to company data and can perform their jobs just as effectively as they could on-site.

Video Conferencing

Your team can still reap most of the benefits of in-person communication, even when they can’t meet face-to-face. Video conferencing allows remote colleagues to communicate more effectively, as they can observe body language and other nuances that can’t be conveyed via texts and message boards. Likewise, collaboration is more authentic via video than over the phone. Some video conferencing tools come with helpful features you won’t find at the office. For instance, when using Zoom, you can change the background to eliminate visual distractions. If your at-home workspace doesn’t look like an office, you can obscure details such as a cluttered kitchen table or that pile of dirty clothes next to your desk in the bedroom. Additionally, screen-sharing enables you to make important documents visible to the entire group in real-time so everyone is on the same page about what’s being covered. Video conferencing also provides an effective means of bringing remote employees together for training and other professional development opportunities.

Partner with a Reliable IT Service Provider

With a reputable IT company on your team, you can leverage technology to optimize collaboration, productivity, and morale among your employees. Tech experts provide consulting to help you find practical, cost-effective solutions that best meet the needs of your business. They also provide round-the-clock network monitoring and other services so you can focus your energy on core tasks. Your staff will have access to resources and on-demand tech support so they’re not sidelined by technical difficulties. In short, IT services allow you to navigate the transition to remote work as seamlessly as possible.

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Are You Confident Your Remote Workforce is Securely Connected to Your Network?

Are You Confident Your Remote Workforce is Securely Connected to Your Network?

The coronavirus pandemic surprised employers throughout the world, who scrambled to deploy remote working solutions. Keep your staff connected and secure with solutions you can trust.  

If you are rapidly looking for options to help scale your remote work capabilities, you are not alone. Millions of organizations that have staff whose jobs can be performed remotely are offering this option at an unprecedented rate as America goes into full-on lockdown mode during the COVID-19 pandemic. Securing your enterprise data and applications has never been more critical, as you have staff working on personal computers and mobile devices that may not have the recommended levels of protection that you would like. Hopefully, you have already deployed cloud-based solutions for data storage and business applications and are simply working through Virtual Private Networks (VPN) solutions and how to provide productivity software to your staff. Whatever your level of readiness, here are suggestions on tackling the key issues facing IT departments in this rapidly evolving environment of remote work.

Scaling Secure Access Solutions

Considered the “great experiment” by some, the COVID-19 pandemic has created an unprecedented demand for technical solutions to support the 29% of Americans with positions that allow for remote work. Many companies have been nibbling around the edges of providing remote work solutions, but only a small percentage actively promoted this option to a wide swath of their staff members. Microsoft is one of the many software manufacturers issuing guidance and recommendations for companies that find themselves braving the waters of remote work. Some of Microsoft’s key recommendations include:

  • Take advantage of the six-month free “premium” access to Microsoft Teams — collaboration software for secure chat and conferencing
  • Remotely provision software using Active Directory with secure single-sign-on to reduce the possibility of users clicking infected links
  • Provide proactive cybersecurity training and ongoing reminders to staff that hackers are taking full advantage of the current confusion
  • Many software companies are providing free or reduced-cost access to their applications to help small businesses stay afloat during the economic downturn
  • Review current security standards to ensure they fully cover individuals that are working from home
  • Resist the urge to allow any users to bypass security controls, such as multi-factor access or single-sign-on solutions

What’s most important to note is that short-term workarounds are extremely dangerous, as they can lead to added complexities, greater confusion and myriad loopholes in your security over time.

Trusted Solutions from a Premier Dallas IT Company

If your team is struggling to pull together a secure suite of remote work solutions and get them deployed to staff members, there are local resources available to help keep your company’s IT infrastructure operational. It is important to be wary of individuals that are offering this type of service, as the demand can quickly overwhelm smaller IT service providers or individual contractors that are not prepared for the high volume of questions and support needed during this critical time. Working with an organization that has many years of experience in your community and offers a range of solutions to fit the unique needs of your business will help ensure that your company survives the challenging times ahead.

As the #1 IT services and support provider in the Dallas area, DataMagic Computer Services is always looking for options that will reduce risks for your company. Our highly-trained and qualified IT experts will help walk you through the proactive support recommendations that will protect your remote staff members as well as reduce pressure on internal IT staff members. With over 25 years of experience supporting Dallas organizations of all sizes, DataMagic experts always ensure that your IT infrastructure fully supports the needs of your business. Contact our team at (469) 635-5500 to take advantage of your complimentary initial consultation or learn more about the range of services that we offer online.

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