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Cybersecurity Audit: What It Is And 9 Steps For Securing Your Business

cybersecurity audit - security vulnerabilities

The cybersecurity world is constantly changing. Attacks are becoming more frequent, more sophisticated and have worse outcomes.

Because of this, cybersecurity auditing has become a practice that every business should be doing regularly to ensure that cybersecurity vulnerabilities are identified before there’s an attack that can be harmful or financially devastating.

Here, we’ll answer the following questions:

  • What Is a Cybersecurity Audit?
  • How Often Should Agencies Audit Their Cybersecurity?
  • What Are Steps For Securing My Business?

We’ll also include some great tips for a cybersecurity audit!

Let’s get started.

What Is A Cybersecurity Audit?

A cybersecurity audit is a cybersecurity review that identifies cybersecurity vulnerabilities within an organization or business. It looks for cybersecurity weaknesses, compliance problems, and out-of-date software so that it can be addressed before being exploited.

An organization might have cybersecurity auditing done by an internal cybersecurity team or cybersecurity firm or through a PCI DSS Self-Assessment Questionnaire (SAQ).

How Often Should Agencies Audit Their Cybersecurity?

Per cybersecurity guidelines, cybersecurity audits should be done on at least an annual basis for any business that processes credit cards. Smaller businesses might want to audit their cybersecurity more often than annually, though not as often as monthly. It depends upon the cybersecurity requirements and regulations that the business must follow.

What Are Steps For Securing My Business?

There are nine cybersecurity auditing steps that we recommend for any business. Consider this security audit checklist to help you with your computer security auditing.

1. Define your Cybersecurity Audit

There are three cybersecurity audits that typically get defined – Security Vulnerability Scan, Network Penetration Test, and Wireless Penetration Test. These cybersecurity reviews can be done by cybersecurity professionals or using tools that are available online. The only difference is the level of expertise required to do so.

2. Determine the Assets that You’ll Be Focusing On

To audit your cybersecurity, you need to find out what assets are the most important ones to your business. Assets that should be focused on as part of cybersecurity auditing include:

  • financial records
  • employee records
  • customer data
  • patient data

3. List Out Potential Threats

For every cybersecurity audit, you should make a list of potential cybersecurity threats. This will allow you to create methods for mitigating those risks and training employees on cybersecurity awareness. Some cybersecurity threats to consider are:

  • disgruntled employees
  • hackers
  • malware & viruses
  • natural disasters

4. Assess the Current Level of Security Performance 

After making a cybersecurity threat list, it’s necessary to have your cybersecurity auditors assess the performance in mitigating those threats. This will provide an objective cybersecurity audit that will allow you to identify your business’s security strengths and weaknesses.

5. Set Up Configuration Scans 

After identifying your assets and threats, set up configuration scans to check all of the devices on your network. These include computers,  phones, servers, and more. This cybersecurity audit step is particularly important for smaller businesses that may have a limited security staff with limited time to focus on cybersecurity. Configure scans to run when network devices are not in use during business hours.

6. Perform an Internal Vulnerability Scan

Perform an internal vulnerability scan to find vulnerabilities that might be present in your business. This cybersecurity audit step can identify potential system and application vulnerabilities, which might allow hackers to gain access to your business.

7. Run Some Phishing Tests

Phishing is a popular social engineering tactic that hackers use to gain access to confidential information. The most common way they do this is via email with a malicious link or attachment. To help protect your business, use an anti-phishing tool that will alert you if a phishing email gets sent to your employees.

To run phishing tests,  send sample phishing emails to your staff and see how many of your employees click on the links or open attachments, which can put your business at risk for a data breach.

Regardless of the result, it’s worth it to invest time into educating your employees on the dangers of phishing.

8. Monitor Your Firewall’s Logs 

cybersecurity audit - firewall network

The firewall is the first line of defence for your business, so it’s important to monitor its logs. This cybersecurity audit step will allow you to see how many times a hacker has tried to breach your network, so you can implement proper security measures.

If you find that there are a significant number of breach attempts on your network,  it may be time to upgrade your cybersecurity suite to be sure you’re getting the best protection possible.

9. Prioritize Risk Responses

Once you have completed your cybersecurity audit, it’s time to prioritize the risk responses. This will ensure that critical assets are immediately secured in case of an attack, without putting too much strain on the business.

For example, if a natural disaster threat is one of your top risk responses, you may want to allocate more money and time towards storing your data offsite. That way, you’re prepared if your business is ever affected by a natural disaster.

Once your cybersecurity audit is complete, there are many benefits to keeping up with it periodically throughout the year.

For example, you should conduct a cybersecurity audit every year to ensure compliance with regulations for your business. Additionally, you may want to update your cybersecurity audit when there are major changes to the threats that your business is subject to. This helps ensure that your business is always protected against the most current threats out there.

Though it will take some time, conducting a cybersecurity audit is well worth the investment to protect your business.

Additional Tips For Your Cybersecurity Audit

As you’re going through each step of your cybersecurity audit, keep these additional tips in mind.

  1. Have a dedicated security team that is responsible for implementing the steps from your cybersecurity audit.
  2. Prioritize which threats you’re going to focus on because threats will continue to evolve and become more complex.
  3. Try to make sure your cybersecurity audit is as accurate as possible by using data that is up-to-date.
  4. Keep your cybersecurity audit results in a safe, easy-to-access spot so that you can utilize them going forward.
  5. Test your cybersecurity audit processes regularly to make sure they are effective. This will help you quickly pinpoint problems in the system.
  6. Know that cybersecurity is an ongoing process and that you should continually focus on updates and improvements.

Takeaway

The more time you spend conducting a comprehensive audit of your business’s cybersecurity measures, the better off you’ll be in case of a data breach.

After conducting your own cybersecurity audit, you may want to hire a third-party cybersecurity service to help you identify problems and recommend solutions.

Cybersecurity can be complicated, so it’s wise to reach out for expert help before you run into issues with your business’s data.

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10 Best Remote IT Support Software & Tools for SMBs

The explosion of work-at-home customers and employees is spurring the need for robust remote IT support services. Over 36.2 million Americans will be remote workers by 2025, which means an increased need for tools that help them remain engaged with their work.

Whether you have a distributed workforce or looking to access business devices no matter your location, remote support software gives you the added flexibility to work remotely.

Fortunately, there are tons of remote support tools to help you support your virtual users. Below are some of the tools that will help you provide top-notch IT support to your remote employees and clients. 

If you need a bit of extra help, Data Magic co-managed IT can partner with your existing team to implement the use of these helpful tools and create a successful IT strategy in your organization.

The Best Remote IT Support Software

Here are our picks for the best remote support software and tools.

TeamViewer

TeamViewer brings you integrated remote access for all your connectivity requirements. The software supports all major mobile and computer operating systems with a set of advanced features.

A single business subscription is roughly $50 per month, a multi-user subscription is around $103 per month, and a subscription for teams with their corporate license is around $207 per month.

Key TeamViewer features include:

  • Better device compatibility and support compared to competitors in the same category.
  • Features LAN wake-up, restart and install.
  • Provides remote printing capabilities.

RemotePC

RemotePC is a straightforward remote access software that’s easy to set up and get started. Pricing starts at $5 a month for an unlimited user license and 10 computers.

Key features include:

  • Easy access from a browser and without installing software.
  • Invitation to colleagues to work on one computer for presentations and other team activities.
  • RemotePC meets the regulatory and compliance standards of several bodies, including FIPS and PCI.

BeyondTrust

BeyondTrust Remote Support (Bomgar Remote Support) allows technicians to connect to, view, and control remote devices and systems. The software works across the most popular software platforms.

Best features of BeyondTrust include:

  • The ability of end-users and other technicians to chat and collaborate.
  • It’s fast generating a link for clients so you can remote in.
  • A clean and fairly easy-to-figure-out remote access console.

Zoho Assist

Zoho Assist offers your business exceptional security while improving your customer services. This all-around remote PC access software comes with a 15-day free trial. 

You can settle on a free plan, or upgrade to a paid subscription starting at $15 per month for professional use. The paid plans include mobile access, screen sharing, and session notes, among other features.

Key Zoho Assist features include:

  • The preset and custom reports module can help increase your efficiency and customer satisfaction levels.
  • All transactions within the software take place via 256-bit AES and SSL encryption.
  • Included apps allow customers and technicians to walk from their workstations.

ConnectWise Control

The ConnectWise Control remote access software has a priority for security and speed when connecting to other devices. An easy-to-use dashboard makes this software a favorite among technicians, customers, and SMBs.

Critical ConnectWise Control features include:

  • Seamless remote access and support on all major browsers and systems.
  • A security customization feature allows setting up role-based permissions and several multiple authentication methods.
  • The software comes with a library of over 100 extensions and integrations that help improve performance.

Amazon WorkSpaces

Amazon WorkSpaces is cloud-based virtual desktops that replace the traditional desktop. These spaces feature a bundle with an operating system, storage space, computing resources, and software applications. The virtual resources are available for remote users.

Key features of Amazon WorkSpaces include:

  • A flexible pricing model including a free tier.
  • 24-hour, 7-days a week customer support.
  • Secure and encrypted services.

Parallels Remote Application Server (RAS)

Parallels RAS is one of the best remote access technical support software for businesses experiencing growth and scaling up their IT infrastructure. The software can also scale up to meet an abrupt market requirement. The cost for Parallels Remote Application Server is $99.99 per year per concurrent user.

Key features of Parallels RAS include:

  • The software has a seamless user experience on HTML5 browsers, iOS, and Android.
  • A multitasking feature lets you run multiple applications at once and switch between them using native gestures.
  • Task automation helps maximize resource utilization.

GoToMyPC

GoToMyPC lets you access several remote computers at once and from anywhere. This is a fairly simple tool to use that comes with useful features, such as remote printing and a shared clipboard.

GoToMyPC is $28-$35 per computer per month.

Key features of GoToMyPC include:

  • You can create desktop icons for different remote computers.
  • Comes with mobile apps for Kindle, iOS, and Android devices.
  • Requires a unique password for each remote computer you connect to.

VNC Connect

VNC Connect is a secure and easy-to-use virtual desktop software that many remote IT support companies use. The software has customizable plans to meet your business and budget requirements.

Pricing starts at $3.39 per computer per month.

Key features of VNC Connect are:

  • Flexible session permission.
  • Allow remote access to your headless system or independent machines and computers.
  • Offers a free guide on working essentials of remote connections for a beginner.

Splashtop

Splashtop offers you powerful security to protect your business-critical data. The software has an excellent track record of supporting remote teams and resolving technical issues. Splashtop starts at $40 per month for 25 computers.

Major Splashtop features include:

  • Integrations with an extensive selection of popular business solutions.
  • A Transport Layer Security (TLS) and 256-bit AES encryption protect each remote session.
  • You can view multiple remote screens on your screen.

Manage and Secure Your Remote Workforce and Client Support Communication

Don’t fall for misleading reviews and aggressive marketing when choosing your remote IT support tools. The software has deep access to your system, so make sure you understand the security implications and what support you’ll get.

Here are a few things you need to ask when looking for the best remote support software for your SMB.

  • Does the tool meet your security needs?
  • Does the software affect compliance?
  • Will the software provider offer the support you expect?
  • Does the software represent the best value?

If you’re feeling overwhelmed by the number of options available or things you need to consider, get in touch with the experts today. Data Magic specializes in providing managed and co-managed IT support services to medium to large businesses.

Our team of experts will partner with your existing team to handle server management, backup and disaster recovery, and help desk tickets more efficiently. At Data Magic, we have experience in various IT support tools, so we can advise on the best options to create an efficient technology stack that combines our knowledge with yours.

Get in touch with our team today and find out how Data Magic can help transform your business processes.

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